Privacy Statement
Grand Prix Sailing Pty Ltd and associated entities SuperFoiler Grand Prix Pty Ltd

 

Our Commitment to your Privacy

Privacy matters and we are committed to protecting your privacy by ensuring any data we may collect from you is stored safely and securely. Protecting your privacy is our commitment to you.

Our Privacy Statement

Our Privacy Statement explains the ways we collect and use your information. This Privacy Statement applies to all Grand Prix Sailing Pty Ltd entities, this includes.  

This current policy came into effect at 13 July 2017. We may need to update it over time but if we do, we’ll post the updated version on website.

Information we collect?

The types of information we collect depends on how you use our products as well as the relationship we have with you as a customer.

This generally includes only straightforward information like your name, contact details, address details and other general information like your sailing experience etc.

You may also be required to provide personal information of other individuals to us (e.g. team mates etc.). Under these circumstances, we rely on you to inform those individuals who you are sharing the personal information of and that you have advised them about this privacy statement.

How we collect your information

We can collect your information in three ways.

  1. You give it to us when you or your representatives interact with either us or one of our trusted partners. This might happen when you’re using our site, or one of our products or services such as our events.
  2. We collect information when you use our networks, products and services including our and online services. We may use tools to collect your wireless device locations from our networks and your devices or use cookies and other technologies to identify your unique web browser.
  3. We obtain information from outside sources like marketing mailing lists, and public information, (including public posts to social networking sites) and commercially available geographic and demographic information. This can also include information gained from our partners if you’ve interacted with them. These partners include our business and commercial partners, wholesale and other customers.

How do we store your information?

You information may be stored in hard copy or electronic format, and kept in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. 

We use a combination of technical solutions, security controls and internal processes to help us protect your information and our network from unauthorised access and disclosure.

How do we use your information?

We may disclose and use your information for a range of purposes including:

Administration - Your information helps us to properly manage the products and services we provide to you and to maintain and update our records.  

Communication - We need to be able to communicate with you to provide you with our products and services. We might do this on different types of mediums such as email, SMS, social media, search engines and web pages you may visit.

Improvement - We’re constantly working to not only maintain and improve our products and services but to develop new ones.  We use information we hold to help us do this in many ways. For example to monitor network use, quality and performance, and to operate, maintain, develop, test and upgrade our systems and infrastructure. We may also merge information from one service with information from one of our associates’ services. For example to monitor network use, quality and performance, and to upgrade, test, develop, maintain and operate our systems and infrastructure. We may also merge information from one service with information from one of our associates’ services.

Development and Analysis - It’s important we understand your information and communication needs. One of the ways we do this is through using evaluation business intelligence methods.  This gives us high level insights into things like demographic trends, network performance, usage patterns and other types of behavioural data.  In many cases this information is aggregated and de-identified when examined. We may share these anonymised insights with choice partners. In some cases we may create insights with your information on an identified basis but in those cases we would need to do so with your knowledge and consent or otherwise comply with privacy laws.

Direct Marketing - We want to make sure that you know about all our special offers, services and products that are relevant and are of interest to you.  So sometimes we may use the information we hold to promote them directly to you. This also may include products, services and offers provided by one of our reliable partners.  In some cases this marketing activity can continue after you have ceased using our products or services, and until you opt-out. You can stop us using your information for direct marketing by contacting us using the contact information provided on our website. 

When do we share your information?

We may share your information to our partner and those who provide services to us, including Contractors and Organisations that assist us with providing our services and products. These services include:

  • Customer enquiries and support services
  • Mailing operations
  • Information technology and network services
  • Market research, marketing services
  • Business intelligence functions, analysis and development.

We may also disclose your information to:

  • Our related entities, our partners or our commercial or business partners and other companies we work with
  • The manager of the Integrated Public Number Database (IPND), and other organisations authorised by law (please see www.acma.com.au for more information),
  • National security agencies and law enforcement, and other regulatory and government authorities as required or authorised by law
  • Third parties who assist us in developing or managing our business and corporate strategies and functions, including our funding or corporate risk functions
  • Third parties as required by or in accordance with any industry code or industry standard registered under the Telecommunication Act 1997 (Cth)

In some cases, the organisations that we may disclose your information to may not be based in Australia.

How you can make a privacy complaint?

You may use the form provided on the Contact Us page to notify us of any privacy complaint you have against us. We are dedicated to recognising your complaint in a quick manner.